Your Privacy Matters

Beamo Pro ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information.

Information We Collect

Information You Provide

When you place an order or contact us, we collect:

• Contact Information: Name, email address, phone number
• Shipping Information: Delivery address
• Payment Information: Processed securely through our payment processor (we do not store full card details)
• Order History: Products purchased, order dates, transaction amounts

Information Collected Automatically

When you visit our website, we may collect:

• Device Information: IP address, browser type, operating system
• Usage Data: Pages viewed, time spent on site, referral source
• Cookies: Small files stored on your device (see our Cookie Policy)

How We Use Your Information

We use your information to:

• Process Orders: Fulfill and ship your Beamo Pro
• Customer Support: Respond to inquiries and provide assistance
• Order Updates: Send shipping confirmations and tracking information
• Improve Service: Analyze website usage to enhance user experience
• Legal Compliance: Comply with applicable laws and regulations

Marketing Communications

We may send you promotional emails about:

• New products and features
• Special offers and discounts
• Company updates

You can unsubscribe at any time by clicking the "unsubscribe" link in any email.

Information Sharing

We Share Information With:

Service Providers:

• Payment processors (Shopify Payments, PayPal, Stripe)
• Shipping carriers (DHL, FedEx, UPS)
• Email service providers
• Analytics providers (Google Analytics)

Legal Requirements:

We may disclose information when required by law, court order, or government request.

We Do NOT:

• Sell your personal information
• Rent your data to third parties
• Share information for advertising without consent

Data Security

We protect your information using:

• SSL Encryption: Secure data transmission
• Secure Servers: Industry-standard hosting infrastructure
• Access Controls: Limited employee access to personal data
• Payment Security: PCI-DSS compliant payment processing

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the right to:

• Access: Request a copy of your personal data
• Correction: Update inaccurate information
• Deletion: Request deletion of your data
• Portability: Receive your data in a portable format
• Objection: Object to certain data processing
• Withdraw Consent: Opt-out of marketing communications

To exercise these rights, contact us at privacy@beamopro.com.

Data Retention

We retain your information:

• Order Information: 7 years (for tax and accounting purposes)
• Account Data: Until you request deletion
• Marketing Data: Until you unsubscribe
• Analytics Data: 26 months (Google Analytics default)

International Transfers

Your information may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Children's Privacy

Our website is not intended for children under 16. We do not knowingly collect personal information from children. If you believe we have collected data from a child, contact us immediately.

Cookies

We use cookies to improve your browsing experience. For detailed information, see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices. We encourage you to review their privacy policies.

Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date. Continued use of our website after changes constitutes acceptance.

Contact Us

For privacy-related questions or requests:

Email: privacy@beamopro.com
Subject Line: Privacy Inquiry

Governing Law

This Privacy Policy is governed by the laws of the European Union and applicable data protection regulations including GDPR.